Return Policy

At GrouCommunity, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days from the delivery date.

Conditions for Returns
-Items must be returned in their original condition, unused, and with all tags/packaging intact.
- Proof of purchase (order confirmation or receipt) is required.
- Certain items may be non-returnable for hygiene or safety reasons; these will be clearly indicated on the product page.
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Process

- Contact our support team at [insert your support email] within 30 days of receiving your order to request a return.
- Our team will provide you with instructions and the return shipping address.
- Once we receive and inspect the returned item, we will issue a refund to your original payment method within 5–10 business days.
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Return Shipping Costs
- Customers are responsible for return shipping costs, unless the item arrived damaged, defective, or incorrect.

Exchanges
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- If you wish to exchange an item, please follow the return process above and place a new order for the desired product.